SaaS Implementations, Client Onboarding

New Hope, Pennsylvania
Work Type: Full Time

Tech Project Manager is seeking a Tech Project Manager to act as a primary point of contact with the client and the iseek internal project teams. In this role you will roadmap the development and implementation of the application and services among various departments during the analysis, design, development, deployment and stabilization phases of the project. This role is based onsite in New Hope, PA.

Responsibilities to Include (but not limited to):

  • Work with client to solicit business requirements to meet end user’s needs
  • Proficiency in conducting small one-on-one or large group interviews on relevant technologies and systems concepts
  • Create and execute work plans and revise as appropriate to accommodate changing requirements
  • Manage day to day operations of project and scope
  • Conduct quality assurance testing for deliverables submitted by the implementation or development teams ahead of client review
  • Apply agile project methodologies and enforce project standards
  • Identify and manage project risk
  • Prepare team status reports and milestone documents for customer and internal reporting requirements
  • Create and delivery custom collateral related to client product education and training
  • Position reports to active Product Owner
  • Collaborate internally with Product Owners, implementation specialists, customer support, development or other departments as necessary.
  • Some travel required, minimal

Qualifications, Skills and Abilities:

  • 5+ years of experience in gathering and documenting requirements
  • PMP certification strongly preferred
  • Bachelor’s degree required
  • Experience implementing Data or Business Analytics solutions strongly preferred
  • Experience with formal project management practices, problem management and change control
  • Experience managing software development or software configuration/implementation projects; knowledge of Agile/Scrum methodology and delivery method
  • Experience with Jira preferred
  • Strong oral, written, and interpersonal communication skills required

Benefits & Perks:
  • Medical, Dental and Vision Insurance
  • 401(k)
  • Life Insurance
  • Short-Term and Long-Term Disability
  • Legal and ID Theft Protection
  • Pet Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Tuition Reimbursement, paid training

Company Information: 

Vantage Labs is a world leader and innovator in the development and leveraging of artificial intelligence and natural language technologies into a broad spectrum of vertical markets and industries. We specialize in providing advanced Software-as-a-Service solutions; we believe our customers should be able to choose top-quality linguistic solutions that meet the challenges of their market and business. Our technology is built on more than 30 years of linguistic research and is integrated with both SaaS and installable products. Vantage's technologies are deployed in many common products, and we own some of the most prevalent technology patents in the country.

Vantage Labs is an Equal Opportunity Employer

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